Note: 1.If your country is Norway, please send your address and zip code to check if there is battery service to your city before you order this e-bike conversion kit with battery. 2. Battery and motor will send separately and you will receive 2 parcels, we will give you2 tracking numbers too! 3. According to different country and region, battery parcel will delay 7-15 days toarrive. #Tips: *Our motor mainly uses DHL/TNT/UPS/Fedex transportation, and some countries use DPD transportation;In the 28 countries above, your tax will be paied by us if you buy DDP shipping service together with motor kit in18USD DDP Service;the main battery transportation is UPS. *If your area is in a remote area, we will charge you a certain amount of remote servicefees. * If your address is in an island, please contact us before order, so that we can check whether we can arrange shipping to you. #solution: *You can pay the postage for free, but the amount is relatively large, it is more expensive. * Do you have relatives or friends living in a distant city? (We can send it to him for free, then ask him to send the goods to you. That would be a good choice) 36V 250W BBS01B Bafang Central Motor include: 250W BBS01B Bafang Central MotorMotor with integrated controller. With an integrated speed sensor, this mid-drive motor,a reduction ratio of 1: 21.9 and the maximum torque from 80N.m-160 N.m, will provide the rider with great explosive force when starting the system. Highly strong and efficient, this motor greatly enhances riding joy and is suitable for mountain bikes and sand bikes which are the favorites of riders who love challenges as well as transport bikes. Weare engaged in the electric bicycle industry has been more than six years, withprofessional technical team, high quality products and first-class service. With the development of the electric bicycle industry,we have customers all over the world and met many troubles.With these troubles, we have much experience on e-bike kits today. Our e-bike kits are easy to install and allow you to convert your standard bicycle into an fun and eco-friendly e-bike. Since every model is different and componentswill vary, it's your responsibility to determine the best way to install an electric bike kit on your bike. Although most of the steps are similar from install to install, we have instructions can help the customers to convert their bicycle. Q: Custom Duties: A: Import duties,taxes and charges are not included in the item price . Q: Color Difference : A: The pictures showing at our store are taken based on the true products .Because of different monitor and brightness,there may exist normal tiny colour difference,please donnot leave a bad feedback or return goods to us without contacting us Q: Delivery Time : A: If products still in Transit ,and your deliver time is going to expire ,kindly contact us ,and we will extend delivery time for you .and if products is lost in transit ,kindly contact us we will make full refund or resend the same products to you soonest . Q: Feedback: A:Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services If you have any problems with our items or services,please feel free to contact us before you leave negative feedback. Q: Defective Products: A: Please do not sign on shipping bill if products is defective , it is shipping company's responsibility , please take photo for us and we will make refund to you . Q: Return Policy: A: we do our best to serve our customers.we will refund you if you return the items within 15 days of your receipt of the items and it is only the reason of product itself like defect,damage,anything that is seller's fault,not the buyer's personal preference or failure to use. Besides,the items returned must be in their original conditions 
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